Project Management: CAT Squared is made up of highly qualified professionals with experience in project management. We have established procedures and proven methodologies for ensuring that projects are completed within set time frames and budgetary limits. This skill, along with our software and other services, provides a turn-key solution for our clients.
Implementation and Training: Before starting any project, our team conducts extensive site surveys and makes sure that implementation plans are in place and executed correctly. Our HACCP-certified training staff believes that learning is most effective when presented in a real-world environment so that the skills and knowledge are meaningful and can be applied during the training. We include comprehensive on-site training with new installations as well as help documentation for each module we develop. For subsequent training needs, we offer follow-up on-site, in-house, and online training options.
Custom Development and Report Writing: In addition to our comprehensive suite of software modules, we also offer customized SSRS report writing, software add-ons, and interfaces between existing ERPs & WMS systems and CAT Squared systems to ensure that our systems fit with existing systems and procedures within your organization so you don’t miss any key information.
Technical Support: We know that our customers do not only operate from 9 to 5, so our multi-language customer support technicians are available 24 hours a day, 7 days a week. When you contact us, you will not reach a call center; you will reach a trained support technician who knows your systems and will work with you to resolve issues.
Process Engineering and Continuous Improvement Consulting: Our staff is knowledgeable and experienced in the science of process mapping, process improvement, food processing plant design, and reengineering. We are able to help our customers identify loss points and opportunities for improvement in processes, performance, yield, and efficiencies.
Food Safety & Quality Management Consulting: As a company that works exclusively with food producers and the food industry, we are able to provide insight into improving our customers’ food safety and food-quality management programs by translating audits and reports into a paperless system. Several of our personnel are also certified in HACCP, knowledgeable of SQF, BRC, ISO, and regulatory requirements, and able to recommend a number of different ways to improve our customers’ current practices.