Industries We Serve

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Our Solutions

CAT² specializes in innovative software solutions for the food industry including real-time data collection from the plant floor, real-time reporting for production and inventory, and farm-to-fork traceability. We provide custom solutions that are efficient, increase yield and throughput, and measurably reduce costs. Our solutions were specifically designed for the food industry; they were not converted from another industry such as petroleum or assembly manufacturing.

CAT² is the only software company that can track food production from live receiving all the way through production to labeling and shipping while delivering real-time data to managers and employees.

 

Our Staff

Our staff is made up of highly-qualified professionals with extensive experience in project management, change management, system implementation, and training. All of our training staff are also HACCP-certified. We will guide you through every step of the installation process, from identifying your exact system and equipment needs to ensuring the implementation is professionally managed and installed on time and within budget. Most importantly, we are a one-stop shop; with in-house engineering, hardware, software, training, and project management personnel, our team can meet every one of your needs.

Our multi-language customer support technicians are available 24 hours a day, 7 days a week. You will not reach a call center; you will reach a trained support technician who will work with you to resolve issues.

 

Customer Support

Our customers use our user-friendly, web-based ticket system to log support issues, ask questions, and make software enhancement requests. Our customers can also view the current status of their tickets, generate histories of past support work, and view open invoices. The online projects module allows customers to keep track of their active projects and review tasks, due dates, resources, issues, and hours worked.

CAT² is a service-oriented company that believes in creating long-lasting partnerships with our customers. For us, the customer comes first. This methodology, coupled with our expertise in the food industry, has allowed our business to expand to customers on 6 continents, including 60% of the top 50 meat and poultry companies in North America, 3 out of the top 5 American egg producers, and 1 of Europe’s leading food processors.

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